Provide longitudinal palliative and serious-illness support for people with cancer and their care networks through phone, email, and video visits. The role centers on symptom assessment, goals-of-care conversations, advance care planning, and end-of-life discussions when appropriate. It also involves coordinating with nurses, medical directors, payers, providers, and non-clinical care team members to address clinical needs and social barriers to care.
Key Responsibilities
- Conduct comprehensive symptom assessments and address urgent clinical escalations for members with serious illness.
- Provide ongoing palliative care support and longitudinal navigation for oncology patients and their caregivers.
- Coordinate goals-of-care, advance care planning, and end-of-life discussions as clinically appropriate.
- Use phone, email, and video communication to engage members and their care networks.
- Collaborate with nurse leaders, medical directors, and case conference teams to align care plans and clinical protocols.
- Document care accurately and follow team policies, procedures, and quality standards.
- Coordinate with non-clinical team members to address social determinants of health needs such as food access and transportation.
- Participate in partnerships with payers and providers to support care coordination and reduce readmissions.
Required
- Active, unrestricted compact RN license.
- ADN or BSN in Nursing.
- At least 5 years of nursing experience.
- At least 3 years of outpatient palliative care and/or home hospice experience caring for oncology patients and caregivers.
- OCN certification at hire or commitment to obtain within 2 years of hire.
Preferred
- BSN degree.
- New York, Illinois, and/or Michigan licensure.
- CHPN, OCN, AOCN, AOCNS, or CCM certification.
- Fluency in Spanish, written and verbal.
Benefits & Perks
- Full-time, non-exempt role.
- Hourly pay rate of $46.35.
- Holiday coverage opportunity with 1x hourly rate and 2.5x holiday rate.
- Phone-, email-, and video-based care delivery.
- Ability to work from within the lower 48 United States.