In this role, the clinician leads oncology nursing support for people with cancer, handling escalations, clinical guidance, and care coordination across the member journey. The work includes symptom management, nutritional support, discharge coordination, connecting members to appropriate providers, and helping prevent readmissions. This is a people-management role in a tech-enabled, value-based care model that also involves coaching nurses, improving workflows, and partnering with clinical leadership.
Key Responsibilities
- Lead frontline oncology nurse teams and serve as an escalation point for member, caregiver, and process-related issues.
- Provide clinical support for symptom management, nutritional support, discharge coordination, and care coordination.
- Monitor team queues, assignments, productivity, and quality, and help maintain efficient workflow management.
- Coach, mentor, and support performance improvement for direct reports through feedback and support plans.
- Participate in nurse interviewing and help assess candidate fit for the oncology team.
- Provide clinical expertise in medical, behavioral, and crisis management situations.
- Support root-cause analyses, documentation standards, and updates to policies, procedures, and staffing needs.
- Collaborate with clinical leadership and cross-functional partners to improve service delivery and promote culturally competent care.
Required
- Registered Nurse licensure with a multi-state, unrestricted compact RN license.
- Degree in Nursing; ADN or BSN accepted, with BSN preferred.
- At least 8 years of nursing experience.
- At least 2 years of people management experience in oncology and/or case management.
- Oncology certification or case management certification such as OCN, AOCN, AOCNS, or CCM.
- Willingness to obtain additional state licenses as needed.
Preferred
- Experience as an oncology nurse navigator or case manager.
- Experience working with provider and health plan operations.
- Comfort using video chat, Google Suite, Slack, and electronic health records.
- Experience in fast-paced, scaling, or startup environments.
Benefits & Perks
- Base salary of $103,500, with the possibility of a different level depending on hire level.
- Equity as part of the total compensation package.
- Benefits included as part of the compensation package.
- Opportunity to work in a technology-enabled care model.
- Support for ongoing training, coaching, and professional development.