Leads consulting engagements that help safety-net organizations strengthen primary care operations, financial performance, and care delivery models. The role focuses on practice transformation, telehealth workflow development, revenue cycle and billing optimization, and support for value-based and Medicaid-related initiatives across FQHCs, outpatient practices, hospital systems, and other primary care organizations. This is a senior consulting and portfolio leadership position with staff supervision, client relationship management, and business development responsibilities in a hybrid work setting with travel.
Key Responsibilities
- Provide senior-level consulting support to clients on primary care operations, practice transformation, and performance improvement.
- Lead projects that improve telehealth workflows, care models, budgeting, staffing, and revenue cycle processes.
- Coordinate client engagements, monitor deliverables, and maintain quality assurance and project management structures.
- Develop new service offerings and apply industry trends, reimbursement changes, and delivery system transformation insights to client work.
- Supervise portfolio staff, support professional development, and promote independent performance across the team.
- Build repeat business, expanded scopes, and referrals through client and partner relationship development.
- Prepare engagement scopes, proposals, budgets, and contracts for new and existing clients.
- Work with a range of stakeholders, from executives to front-line staff, to advance projects and resolve issues.
Required
- Bachelor's degree.
- 10 years of experience in healthcare leadership and/or consulting.
- Experience managing complex healthcare operations projects, including practice transformation, performance improvement, staffing models, IT adoption, or related work.
- Experience supervising staff and supporting professional growth.
- Strong communication, presentation, and client management skills.
- Ability to travel 10% to 15% within the United States.
Preferred
- Master's degree in a relevant field such as MPH, MBA, MSW, or MSN.
- Experience in primary care or outpatient care settings.
- Experience working in Federally Qualified Health Centers.
- Experience with California-based clinics or practice transformation in California.
- Knowledge of value-based payment models, revenue maximization, billing cycle optimization, and community health.
- Established relationships with healthcare policy, payer, and provider stakeholders.
Benefits & Perks
- Salary range of $150,000 to $165,000.
- Hybrid work arrangement.
- Business travel required at 10% to 15%.
- Opportunity to lead high-impact consulting work across safety-net and primary care organizations.
- Exposure to a broad portfolio of projects involving telehealth, Medicaid waiver programs, integrated care, and learning collaboratives.