Provide short-term mental health support for employed adults through an EAP-focused counseling model, helping with common concerns such as stress, anxiety, mood symptoms, and work-related challenges. Care is delivered within a technology-enabled behavioral health platform that emphasizes access, outcomes, and efficient coordination of care. The role supports Lyra’s integrated model of mental health services and may involve using digital tools and structured workflows to match clients with appropriate care pathways.
Key Responsibilities
- Conduct brief counseling sessions for employees and other covered members seeking EAP support
- Provide assessment, triage, and referral to appropriate levels of behavioral health care when needed
- Support clients with common mental health concerns, including stress, anxiety, depression, and work-related issues
- Coordinate care pathways within an integrated mental health platform
- Use technology-enabled tools and workflows to document care and facilitate access to services
- Participate in a collaborative model focused on timely access and effective outcomes
Required
- Relevant counseling or mental health credential/licensure
- Experience providing behavioral health or counseling services
- Ability to work within an EAP or short-term support model
Preferred
- Experience in employee assistance or workplace mental health services
- Familiarity with digital or telehealth-based care delivery
- Experience working in an integrated behavioral health setting