The clinician reviews physician reports for completeness, accuracy, and clinical support before final release to the client, with a focus on timely turnaround and meeting client- and jurisdiction-specific standards. This work centers on report quality rather than direct patient care, with frequent communication among clients, physicians, and management to resolve questions, request clarification, and obtain final approval. The role is fully remote and requires strong documentation review, critical thinking, and coordination skills.
Key Responsibilities
- Review physician reports for clinical accuracy, grammar, spelling, punctuation, and required format.
- Evaluate whether reports meet client, state, and jurisdictional standards before release.
- Coordinate clarifications, addenda, and missing information with clients and physician offices.
- Provide regular status updates and follow up to support on-time report completion.
- Document verbal or written feedback and requests for report changes or clarification.
- Ensure final physician approval and signature are obtained before report delivery.
- Support process improvement efforts to reduce turnaround time and report returns.
- Coordinate quality issue reports and new reviewer reports with clinical operations leadership.
Required
- Active LPN or RN license.
- Ability to work from home with uninterrupted internet service.
- Strong communication, critical thinking, time management, and computer skills.
Preferred
- Associate’s or Bachelor’s degree.
- Business experience in a healthcare or insurance setting.
Benefits & Perks
- Medical, dental, and vision coverage.
- Voluntary life insurance for employee, spouse, and children.
- Basic life insurance, short-term disability, and long-term disability at no cost.
- Paid time off.
- 401(k) plan with company match.
- Apple equipment and a media stipend for the remote workspace.