This role is a nursing-facing clinical solutions position focused on supporting demos, customer conversations, and executive-level discussions about an AI documentation platform for healthcare organizations. The clinician acts as a subject matter expert on nursing workflows, translating real-world clinical needs into product feedback and helping customers understand adoption and value. It is a travel-based commercial role with regular collaboration across sales, product, engineering, and partner success teams.
Key Responsibilities
- Provide clinical expertise to support sales and partner success teams in demonstrating nursing workflow value.
- Conduct customer demos, presentations, and strategic discussions with prospective and current clients.
- Engage directly with nursing and executive stakeholders to address questions and support adoption.
- Coordinate feedback from customer interactions to inform product and engineering priorities.
- Represent the organization at conferences, webinars, and other industry events.
- Collaborate with product teams to align customer needs, solution capabilities, and roadmap planning.
- Evaluate clinical workflows and translate nursing requirements into technology solutions.
Required
- Active Registered Nurse background with significant clinical experience.
- Experience in acute care, critical care, or med-surg preferred as the primary clinical background.
- Experience working in healthcare technology, clinical informatics, enterprise analytics, or implementation leadership.
- Ability to communicate clearly with clinicians, executives, and technical teams.
- Comfort influencing senior healthcare leaders without direct authority.
Preferred
- MSN or equivalent advanced nursing degree.
- Experience in clinical success, implementation leadership, clinical analytics, or similar roles.
- Experience in major health systems or healthcare technology companies.
- Experience leading teams or complex projects.
- Background in healthcare quality, analytics, or informatics initiatives.
Benefits & Perks
- 30-50% travel required.
- Flexible work hours.
- Generous time off, including paid holidays and PTO.
- Medical, dental, and vision coverage for full-time employees and their families.
- HSA contributions for employees enrolled in a high-deductible health plan.
- Paid parental leave.
- 401(k) matching.
- Monthly lifestyle wallet for fitness, professional development, coworking, and more.
- Competitive compensation and equity grants for full-time employees.