This role focuses on helping launch and support a generative AI documentation platform for nurses, with an emphasis on reducing documentation burden and improving nursing workflows. The work centers on customer onboarding, product feedback, and measuring clinical impact, while also supporting demos, training, and go-to-market materials. It is a cross-functional, tech-enabled role that partners closely with product, design, machine learning, customers, and nurse advisors.
Key Responsibilities
- Evaluate new product offerings and provide nursing subject matter expertise to product teams.
- Build and maintain customer relationships through onboarding, feedback gathering, and workflow optimization.
- Coordinate with nurse advisors to inform product strategy and roadmap.
- Develop surveys and success metrics to measure product impact and value.
- Conduct product demos, training, and customer-facing enablement for prospective users.
- Collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals.
Required
- Active RN experience with at least 3 years in practice.
- Preferably inpatient nursing experience.
- Experience with electronic health record systems.
- Ability to work across clinical and executive stakeholders.
- Experience leading initiatives from conception through launch.
- Based in the Eastern or Central time zone.
Preferred
- Experience with Epic.
- Experience working in a fast-paced startup environment.
- Strong understanding of clinical workflows and regulatory requirements.
Benefits & Perks
- Flexible work hours.
- Remote-friendly hiring within the Eastern or Central time zone, with 30% travel required.
- Generous time off, including 14 paid holidays and flexible PTO for salaried employees.
- Medical, dental, and vision coverage for full-time employees and their families.
- HSA contributions for eligible high-deductible health plans.
- Paid parental leave.
- 401(k) matching.
- Monthly lifestyle wallet for fitness, professional development, coworking, and more.
- Therapy and coaching support.
- Competitive compensation and equity grants for full-time employees.